Georgetown: With the influx of tourists, investors, companies and developmental opportunities as a result of the Oil and Gas sector, technology is set to also rapidly boost Guyana’s economy.
This was disclosed at a recent technology seminar for stakeholders at STARR Computer, Brickdam headquarters, Georgetown.
The international representatives included Elo Touch Regional Sales Director, Carlos Corredor; Informatik Solutions Chief Executive Officer (CEO) and Software Engineer Luis Santiago, and General Manager of Bluestar Inc. Luis Fernando.
According to Elo Touch Director, Carlos Corredor, every 21 seconds, a new Elo touch screen is installed somewhere in the world. The company invented such technology 45 years ago.
“Our product portfolio includes a broad selection of interactive touchscreen displays from 10-70 inches, all-in-one touchscreen computers, OEM touchscreens and touchscreen controllers and touchscreen monitors,” Corredor said.
In Guyana, he said whoever invests in technology will be ahead in their sector while others who ignore, will be left behind.
“We see great opportunities in this country; we see great opportunities in the market that we pretty much manage, there will be an influx of people, of companies that have opportunities that are coming in the near future, with the oil and gas industry and everything that’s part of that ecosystem,” Corredor noted.
He said that everything the company manufactures and is retailed through STARR Computer and will have manufactures support and warranty.
The Regional Director said that the company is large enough to be global, yet focused enough to deliver personalized support.
“We live by the philosophy; there is nothing more important than our customers. Our goal is to help you do your job better, spend less time doing it and become your favorite touchscreen supplier by delivering on our promises. We measure our success based on your satisfaction. We want you to be an Elo customer for life,” he explained.
He explained that all service industries in Guyana can benefit from the Kiosk that the company supplies.
Whether it’s a hospital, hotel, fast food outlet, airport or any service industry, he explained that the benefits through the implementation of a retail kiosk strategy include: improve customer buying experience, increase customer base, reduce the cost of business, gain efficiency through diverse applications, and boosts job satisfaction.
Meanwhile, CEO of Informatik Solutions and Software Engineer Luis Santiago said industries are changed rapidly and his company will be offering tailored consultancy services through STARR Computer to business owners.
“There is need for a shift in mindset, so that the value businesses are providing remains relevant to their customers and community,” he said.
He said his company provides services such as asset tracking in real time, whether it is internal operations or external movement of vehicles.
Santiago explained that Informatik Solutions Group (ISG) is a strategic partner dedicated to the integration of Business Mobility Solutions, under the cutting-edge technological innovations of world-renowned manufacturers such as: Motorola, Zebra Technologies, Datalogic, Star Micronics, Kyocera, HP, APC among other.
Additionally, he noted that they also provide implementation of Point of Sale (POS) solutions, 2-way radios solutions and WiFi networks, mobile computing solutions and advanced data capture solutions.
General Manager of Bluestar Inc. Luis Fernando said his company is the leading global distributor of solutions-based Digital Identification, Mobility, Point-of-Sale, RFID, Digital Signage, and Security technology solutions.
Fernando explained that BlueStar works exclusively with value-added resellers, providing them with complete solutions, business development and marketing support.
He underscored that the mission is to serve the specialty electronics industry as a premier value-add distributor by creating profitable long-term relationships with manufacturers and software solution partners serving the needs of value-added resellers.
“We build value above and beyond the standard distribution model and across vertical markets,” he noted. “Our vision is to provide the finest customer service in the industry, delivering the technologies, tools and training our global partners need to grow their businesses.”
President of STARR Computer, Mike Mohan said his company has the resource and ability to develop and offer solutions tailored for businesses in Guyana.
Mohan said his company will benefit from extensive international training in inventory management, technical department and ongoing webinar training in order to equip staff to deliver on high standards.
He also noted that businesses will also benefit from Guyana’s MMG service, with its ability to pay bills, purchase credit, send and receive money locally and make deposits and withdrawals.
Mohan said all businesses will be able to make faster business transactions especially with tailored technology to suit individual companies, organisations and businesses which can interface with the MMG service.
Adding that his company has also evolved with the same technology it will be assisting customers with, Mohan said soon persons visiting STARR’s technician department will have a more rapid processing time as they interface with a Kiosk.
“The technician responsible for the job will view it on their incoming repair jobs, when they are finished the customer will know immediately, as the customer can check on the status of their repair on their smart phones,” Mohan explained.
He noted that everything will be automated.
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