Georgetown: The Caribbean Airlines Ltd. executive team from Trinidad met with Government of officials to address key and critical issues such as the customer service of Caribbean Airlines, in-transit process and security checks of Guyanese passengers at Piarco International Airport, Caribbean Airlines’ capacity, airfare, and Caribbean Airline’s flag carrier status.
Attending the meeting were: Mohamed Irfaan Ali, Minister of Tourism, Industry and Commerce; Minister Robeson Benn, Minister of Public Work and Transport; private sector representatives, representatives from the THAG, GTA and CJIA CEO, Mr. Ramesh Ghir .
The Caribbean Airlines team from Trinidad, accompanied by Mr Carl Stuart, Airport Manager, included Mr Philip Marshall, Chairman of the Board, Mr Jagmohan Singh, CEO (ag); and Ms Nalini Lalla, Corporate Secretary.
According to Minister Ali, this engagement is critical to combating the negative perceptions perpetuated against Caribbean Airlines. Given this fact, Minister Ali assured that the Government, and by extension the people of Guyana, recognise the role that Caribbean Airlines has played in attempting to fill the gap in Guyana’s airlift capacity.
Ali impressed upon the need for both Caribbean Airlines and Government of Guyana to improve the partnership and to formulate a strategy that would define the way forward in the best interest of all stakeholders involved.
Mr Marshall assured that “the people of Guyana are important to the heartbeat of Caribbean Airlines,” and the fact that the delegation is meeting with the Government and private sector representatives points to its willingness to forge new partnerships.
One of the critical means of accomplishing this, he added, was to establish a formal communication structure through which important concerns can be quickly directed to the senior management of Caribbean Airlines.
To reiterate, Caribbean Airlines Chairman said that although there are constraints Caribbean Airlines will continue to build improved partnerships with the Guyanese travellers.
On the issue of pricing, the Chairman said that the next step is for Caribbean Airlines to review the current price structure so that all customers can benefit.
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